General Terms & Conditions
General Terms & Conditions
Below you will find our General Terms and Conditions. These always apply when you use or place an order through our Website and contain important information for you as a buyer. Therefore, read the General Terms and Conditions carefully. We also recommend that you save or print these terms and conditions so that you can read them again later.
1 SpeedClean, part of Goodway Benelux BV: established in Werkendam and registered with the Chamber of Commerce under registration number KvK 73272280, trading under the name Goodway Benelux BV.
2 Website: the SpeedClean website, which can be consulted via www.speedclean.nl and all associated subdomains.
3 Customer: the natural or legal person acting in the exercise of a profession or business who enters into an Agreement with Speed Clean and / or has registered on the Website.
4 Agreement: every agreement or agreement between Speed Clean and the Customer, of which agreement the General Terms and Conditions form an integral part.
5 General Terms and Conditions: the present General Terms and Conditions.
Applicability of General Terms and Conditions
1 All offers, agreements and deliveries of Speed Clean are subject to the General Terms and Conditions, unless explicitly agreed otherwise in writing.
2 If the Customer includes provisions or conditions that deviate from, or do not appear in, the General Terms and Conditions in its order, confirmation or communication that implies acceptance, these are only binding on Speed Clean if and insofar as they have been expressly accepted by Speed Clean in writing.
3 In the event that specific product or service conditions apply in addition to these General Terms and Conditions, those terms and conditions also apply, but in the event of conflicting terms and conditions, the Customer may always invoke the applicable provision that is most favorable to him.
Prices and information
1 All prices stated on the Website and in other materials originating from Speed Clean are exclusive of VAT and unless otherwise stated on the Website, other levies imposed by the government.
2 If shipping costs are charged, this will be clearly stated in time for the conclusion of the Agreement. In addition, these costs will be shown separately in the ordering process.
3 The content of the Website has been compiled with the greatest care. However, Speed Clean cannot guarantee that all information on the Website is accurate and complete at all times. All prices and other information on the Website and in other materials originating from Speed Clean are therefore subject to obvious programming and typing errors.
4 Speed Clean cannot be held responsible for (color) deviations due to screen quality.
1 The Agreement is concluded at the time of acceptance by the Customer of the offer of Speed Clean and compliance with the conditions set by Speed Clean.
2 If the Customer has accepted the offer electronically, Speed Clean will immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed, the Client has the option to terminate the Agreement.
3 If it appears that incorrect data was provided by the Customer when accepting or otherwise entering into the Agreement, Speed Clean has the right to fulfill its obligation only after the correct data has been received.
4 Speed Clean can inform itself within legal frameworks whether the Client can meet its payment obligations, but also of all facts and factors that are important for a responsible conclusion of the Agreement. If, on the basis of this investigation, Speed Clean has good reasons not to enter into the Agreement, it is entitled to motivate an order or request to refuse or to attach special conditions, such as payment in advance, to the implementation.
5 Speed Clean has the right to refuse orders from customers who do not act in the exercise of their profession and business.
1 In order to make optimum use of the Website, the Client can register via the registration form / the account registration option on the Website.
2 During the registration procedure, the Client chooses a username and password with which he can log in to the Website after registration. Customer is responsible for choosing a sufficiently reliable password.
3 The customer must keep his login details, username and password strictly confidential. Speed Clean is not liable for misuse of the login data and may always assume that a Customer who logs on to the Website is actually that Customer. Everything that happens via the account of the Customer falls under the responsibility and risk of the Customer.
4 If the Customer knows or suspects that his log-in data has fallen into the hands of unauthorized persons, he must change his password as soon as possible and / or inform Speed Clean thereof so that Speed Clean can take appropriate measures.
1 As soon as the order has been received by Speed Clean, Speed Clean will send the products as soon as possible with due observance of the provisions of paragraph 3 of this Article.
2 Speed Clean is entitled to engage third parties to perform the obligations arising from the Agreement.
3 The Website clearly describes, in time for the conclusion of the Agreement, the manner in which delivery will take place and the period within which the products will be delivered. If no delivery period has been agreed or stated, products will in any case be delivered within 30 days.
4 If Speed Clean cannot deliver the products within the agreed period, it will inform the Customer thereof. In that case, the customer can agree to a new delivery date or he will be given the option to terminate the Agreement free of charge.
5 Speed Clean advises the Customer to inspect the products delivered and to report any defects that have occurred within a reasonable time, preferably in writing. See further the Article regarding warranty and conformity.
6 As soon as the products to be delivered have been delivered to the specified delivery address, the risk with regard to these products is transferred to the Customer. If explicitly agreed otherwise, the risk is transferred to the Customer earlier. If the Customer decides to collect the products, the risk passes when the products are transferred.
7 Speed Clean is entitled to deliver a similar product of similar quality as the ordered product, if the ordered is no longer available. Customer is then entitled to terminate the Agreement free of charge and to return the product free of charge.
1 The customer must make payments to Speed Clean in accordance with the payment methods specified in the order procedure and possibly on the Website. Speed Clean is free in the choice of offering payment methods and these can also change from time to time. In the event of payment after delivery, the Client has a payment period of 14 days starting on the day after delivery.
2 If the Customer does not meet his payment obligation (s) in time, this is, after he has been informed by Speed Clean of the late payment and Speed Clean has granted the Customer a period of 14 days to still meet his payment obligations, after payment has not been made within this 14-day period, the statutory interest is due on the amount still due and Speed Clean is entitled to charge the extrajudicial collection costs incurred by it. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% over the following € 2,500 and 5% over the following € 5,000 with a minimum of € 40. Speed Clean can deviate from the stated amounts and percentages for the benefit of the Customer.
Warranty and conformity
1 Speed Clean guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and the legal provisions and / or government regulations existing on the date of the conclusion of the Agreement . If specifically agreed, Speed Clean also guarantees that the product is suitable for other than normal use. Otherwise, the product is suitable for normal use.
2 If the delivered product does not comply with the Agreement upon delivery, the Customer must notify Speed Clean within eight days after delivery. If the Customer does not do this, he can no longer claim repair, replacement, etc. if the product has been delivered defectively.
3 If Speed Clean considers the complaint to be justified, the relevant products will be repaired, replaced or (partially) reimbursed after consultation with the Customer.
1 If the Customer has a complaint about a product (in accordance with Article concerning warranty and conformity) and / or about other aspects of the services of Speed Clean, then he can submit a complaint to Speed Clean by telephone, e-mail or by post. See the contact details at the bottom of the Terms and Conditions.
2 Speed Clean gives the Client a response to his complaint as soon as possible, but in any case within 3 days after receiving the complaint. If it is not yet possible to give a substantive or definitive response, then Speed Clean will confirm receipt within 3 days after receiving the complaint and give an indication of the period within which it expects to give a substantive or definitive response to the complaint. from Customer.
1 The total liability of Speed Clean towards the Customer due to imputable failure to comply with the Agreement is limited to reimbursement of a maximum of the amount stipulated for that Agreement (including VAT).
2 Liability of Speed Clean vis-à-vis the Client for indirect damage, including in any case - but explicitly not exclusively - consequential damage, lost profit, lost savings, loss of data and damage due to business interruption, is excluded.
3 Apart from the cases mentioned in the previous two paragraphs of this Article, Speed Clean has no liability to the Client for compensation, regardless of the grounds on which an action for compensation would be based. However, the limitations referred to in this Article will lapse if and insofar as damage is the result of intent or gross negligence on the part of Speed Clean.
4 The liability of Speed Clean towards the Customer due to imputable shortcoming in the performance of an Agreement arises only if the Customer notifies Speed Clean promptly and properly in writing, thereby stipulating a reasonable period for remedying the shortcoming, and Speed Clean also after that period in the fulfillment of its obligations continues to fall short. The notice of default must contain as detailed a description as possible of the shortcoming, so that Speed Clean is able to respond adequately.
5 A condition for the existence of any right to compensation is always that the Customer reports the damage to Speed Clean in writing as soon as possible, but at the latest within 30 days after its occurrence.
6 In the event of force majeure, Speed Clean is not obliged to compensate for any damage caused thereby to the Customer.
Retention of title
1 As long as the Customer has not made a full payment for the entire agreed amount, all delivered goods remain the property of Speed Clean.
1 Speed Clean processes the personal data of the Customer in accordance with the privacy statement published on the Website.
1 Dutch law applies to the Agreement.
2 Insofar as mandatory law does not provide otherwise, all disputes that may arise under the Agreement will be submitted to the competent Dutch court in the district where Speed Clean is located.
3 If a provision in these General Terms and Conditions turns out to be invalid, this does not affect the validity of the entire General Terms and Conditions. The parties will in that case replace (a) new provision (s), which will give shape to the intention of the original provision as much as possible in law.
4 In these General Terms and Conditions, “written” also means communication by e-mail and fax, provided that the identity of the sender and the integrity of the e-mail are sufficiently established.
If you have any questions, complaints or comments after reading these General Terms and Conditions, please do not hesitate to contact us in writing or by e-mail.